Professional, straightforward, friendly and honest is how I would describe Kurt and his team. When I was having trouble with my Mini Cooper, I took it to Meissner's after a recommendation from a friend. They diagnosed the issue within a few hours and gave me a realistic estimate.The car was fixed within a day and I was impressed by their service. I took the car back the next time for general service and oil leak checks. They called me and explained every charge which not all shops do.I've only had success with the repairs they have made. I totally trust them and highly recommend them for all your car needs.